![]() Moreover, all folios shall have a unique serial number for internal control and storing purposes. ![]() proper folio, proper location and proper amount)Under the manual, semi automated and fully automated systems, folios are called hand-written folios, machine-posted folios, and computer-based electronic folios respectively. At Checkout, any guest folio should be balanced to 0 through full cash payment, credit card transfer, personal check transfer, special program transfer, and direct billing transfer…The correct way of maintaining folios starts with proper posting, which is the process of recording transactions on a folio (i.e. debits & credits) affecting the balance of a single account. They are as follows.ġ) Folios:A folio is a statement of all transactions (i.e. ![]() There are various documents that are maintained to ensure a proper guest accounting system in hotels. To maintain an accurate data of guest’s transactions To avoid the fraudulent practices of staff To identify the revenues from different departments To handle the guest’s transactions in an easy way The following are the main objectives of the front office accounting system: The final bill is made handed over to the guest for the settlement. As soon as the registration of the guest is over,folio is opened no his/her name to record all transactions.The gueat folio should always updated whenever the makes a transactions.At the time of guest's check out, the guest's folio is verified for the outstanding expenses of the guest. Normally hotels have a front office cashier to engage in these type of transactions with the guset. it is the front office staffs that carry out this functions. In this example, the Night Audit indicates that there is one House Account Folio that needs to be balanced and one guest listed in Stay Overs who needs to be checked out.There exist several transactions between the hotel and the guest. When all items are cleared a Blue Check mark will appear. All of these items need an action item and must be completed in order to complete Night Audit. Once a Folio is balanced, it will disappear from the Action Items in Night Audit. House Account folios that are unbalanced will also appear in the "House Accounts" category. The "Stay Over" category indicates that the booking can't be checked out because the Folio is unbalanced. ![]() The bookings that are due to check-in will show in the "No Show" category and bookings which need to be checked out, will appear in the "Stay over" category. See Check out a Guestĭuring the Night Audit processes, the system reviews and catches any bookings that due to check in or out for the day, but have not been checked in or out. The Check out button is now active and the guest can be checked out. The payment is applied and the folio is balanced. The outstanding balance will auto fill in the Amount field, but can be edited to any amount. To balance the Folio a payment of $199 must be applied. When you attempt to check out a Guest with an Unbalanced Folio, you will get the following message at the top of the booking.
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